Player Safety

Responsible Gaming

Your wellbeing is our priority. Learn how to enjoy gambling safely and access help when you need it.

Our Commitment to Safe Gaming

Spinbit Casino operates under a strict responsible gambling policy. We believe that gambling should be a fun, entertaining activity and never a source of financial or emotional hardship. We invest in tools, technology, and support partnerships to ensure every player on our platform can make informed choices and access help when needed. Our approach is guided by the principles established by GamblingCare New Zealand and the Problem Gambling Foundation.

Your Player Protection Tools

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much you spend. Limits take effect immediately when reduced.

Session Time Limits

Restrict the amount of time you spend on the Platform in a single session. Reality checks remind you how long you've been playing.

Self-Exclusion

Temporarily or permanently exclude yourself from Spinbit Casino. Self-exclusion is effective immediately and irrevocable for the stated period.

Cool-Off Period

Take a short break from gambling with a cool-off period of 24 hours, 7 days, or 30 days. Your account remains open but you cannot deposit or play.

To access any of these tools, log in to your account and navigate to Account Settings → Responsible Gaming, or contact our 24/7 support team.

Signs of Problem Gambling

Problem gambling can affect anyone. Recognising the warning signs early is the first step to getting help. You may have a problem with gambling if you experience any of the following:

  • 1Spending more money on gambling than you can afford to lose
  • 2Gambling to escape stress, anxiety, or personal problems
  • 3Lying to family or friends about your gambling habits
  • 4Chasing losses or increasing bet sizes to recover money
  • 5Neglecting work, family, or personal responsibilities
  • 6Borrowing money or selling possessions to fund gambling
  • 7Feeling restless or irritable when you try to stop gambling
  • 8Unsuccessful attempts to cut down or stop gambling

If you recognise three or more of these signs, please reach out for help immediately.

Tips for Safe & Enjoyable Gambling

Set a budget before you play and stick to it — only gamble what you can afford to lose.

Treat gambling as entertainment, just like going to the movies or dining out.

Never chase losses. Accept that losses are part of the game.

Balance gambling with other leisure activities and social engagements.

Never gamble when you are stressed, depressed, or under the influence of alcohol.

Take regular breaks and use session time reminders.

Keep track of how much time and money you spend gambling.

Never borrow money to gamble.

18+

You Must Be 18 or Older to Play

Spinbit Casino strictly prohibits underage gambling. We verify all player ages during registration and reserve the right to request identity documents at any time. If you suspect an underage person is accessing gambling services, please contact us immediately.